Offering so much more than a drinks machine
Posted at 11:07 in : Blog
When you decide to install a drinks vending machine in your office you need to consider all the things that will help make the experience a smooth one.
When you decide to install a drinks vending machine in your office you need to consider all the things that will help make the experience a smooth one. At Mars Drinks we are committed to offering our clients as much support as possible. On our website alone, our clients can read step-by-step guides or watch a number of support videos that aim to provide all the knowledge needed to answer conundrums like ‘how to set up an order template’ or ‘how to update your personal details’. And if these guides still don’t answer your questions, customers can call our helpline on 0870 600 20 30 and speak to someone personally or email us on firstname.lastname@example.org. It’s that easy!
We endeavour to make sure that when our customers invest in an office vending machine, it’s not just about buying a machine - it’s about working with a partner that offers a personal customer service that never ends.
Our drinks vending experts and Customer Quality Teams are always on hand to guide our customers with any problems or queries they may have. And if it needs someone to visit on-site, our engineers will arrange a time that suits you for them to visit and fix the machine.
We believe in the importance of outstanding customer service and getting it right first time, and that’s why we aim to keep the process of buying, leasing or renting our drinks vending machines simple and reliable, every time. Find out more about how a KLIX drinks vending solution is everything you need by calling us on: 0800 0323 444 or visit Get A Quote.