Do you know about our new Next Day and Timed delivery services?
Posted at 13:00 in : Blog
You asked, we listened. Here's a little about the changes to our deliveries.
Last year, a customer engagement survey told us that we needed to be more flexible in our delivery options. So because customer service is so important to us, in 2014 we announced our new flexible delivery services which means you can select when your orders will be delivered. Because we want our service to be perfect for you, and we want to show how valuable you are to us.
So here’s a little about the changes to our deliveries: you can now choose Next Day or Time delivery options when making your orders. Our FREE 48 Hour delivery is still available as standard. See below for the new delivery options available:
48 Hour Delivery
(Delivery 2 days after order is placed/processed)
Anytime – FREE
Before 12pm (midday) - £12.50
Before 10am - £19.50
Next Day Delivery
Anytime - £19.50
Before 12pm (midday) - £32.00
Before 10am - £39.00
All Next Day Deliveries must be ordered before 2.00pm in order to be received on time. Orders placed on weekends/Bank holidays or after 4.30pm will be processed on the next working day. Delivery services are only available on weekdays and exclude bank holidays.
Please note: a minimum charge of £12.50 will be incurred for orders of 3 cases or less and collections will be charged at £30 and are only available on unopened cases requested within 48 hours of delivery. For more information you can call us on 0870 600 20 30.
We hope that this new service has met some of your needs following the engagement survey and that it’s helped to make our delivery service bigger and better than before. We are always trying to find ways to improve ourselves, and it’s thanks to you, our customers that give us the feedback we need, that we continue to evolve constantly. Please continue to share your thoughts and feedback with us.
If you’d like to talk to someone about the new Next Day and Timed delivery services, or an office vending machine and the options available to you, please don’t hesitate to give us a call and we can give you more details about our KLIX drinks vending solutions.
Call us on: 0800 0323 444 or visit Get A Quote.